QUALITY POLICY AND COMMITMENT

In the face of the challenges posed by the waterproofing materials market and the growing demands of our clientele, our company confronts intense competition within a highly competitive socio-economic environment.

SUD ETANCHE, which specializes in the design, manufacture, and marketing of waterproofing materials, considers meeting stakeholder expectations to be an essential pillar for guaranteeing the company's success and growth.

To fulfill this mission, management has implemented an integrated management system in compliance with the ISO 9001:2015 standard.

Within this context, the company is committed to:

• Establishing organizational and operational rigor to maintain and improve its performance.
• Expanding its scope of action.
• Diversifying its product and service offerings.
• Becoming a leader in the national market.
• Complying with legal and regulatory requirements.

This policy is based on a quality management system driven by participatory leadership in order to achieve the following objectives:

• Enhancing satisfaction of our customers' needs and expectations, as well as those of relevant interested parties, in accordance with regulatory, legal, and standard requirements.
• Increasing productivity.
• Continuously improving the performance of the quality management system.
• Developing staff skills and optimizing human resources management.
• Increasing national and international market shares.
• Pursuing the continuous improvement of financial results.

To achieve these objectives, management commits to providing all the necessary resources and means to establish and sustain this continuous improvement process.